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After you sign up, the checklist on your dashboard’s home page leads you through every step. Each item opens the right page and is ticked once it is done.

1. Enter your company details and the details for the imprint
2. Add a location with address and opening hours
3. Create your menu with categories and dishes
4. Draw delivery areas or offer pickup only
5. Choose payment methods and connect Stripe
6. Choose a design and publish

Yes. During the trial your shop takes test orders only, so you can try the whole way from the cart to the order in the dashboard. Under Online shop › Visibility you can also protect the shop with a password.

A shop goes online only when the required details are complete, above all the details for the imprint. The checklist shows you what is missing.

Open the dish under Products and add up to ten variants. You name the axis yourself, for example “Kind” with dürüm and box. Each variant has its own price and kitchen name.

Under Products you switch off a dish or a single variant for a location, for a set time if you like. You switch off an ingredient in the ingredient library: it disappears from every choice, and you can switch off the dishes that do not work without it at the same time.

In the dish you choose the allergens from the list with the Austrian letters A to R. The checklist reminds you of dishes without allergens. In the shop the letters are shown right at the dish.

Under Products › Deposits you take over the containers Ordeyo keeps for your country, or add your own. On the dish or variant you then choose the container and how many. When a deposit amount changes, you get a notice and take over the new amount yourself.

You have ten minutes to answer. After that the order expires, the customer is told and a reserved online payment is released.

Open the delivery order that has not been answered yet and choose to pass it on. Only locations that deliver to the address and can take orders right now are offered. Amount and payment stay the same; the answer time starts again.

In the dashboard you pause taking orders at a location for a time you choose. Customers see in the shop from when they can order again.

In your shop’s settings under Payments you start the connection; Stripe asks for your company’s details. Changes to the payment account need a second factor, for example a passkey or an authenticator app.

Online payments land directly in your Stripe account and are paid out on the schedule you set at Stripe. Ordeyo holds no money back for you.

In the order you choose to refund. The order shows when Stripe has confirmed the refund. Ordeyo’s share for that order is credited back to you.

In your shop’s settings under Domains you enter the domain and choose whether it becomes your ordering page (for example order.yourrestaurant.at) or your main site. Ordeyo shows you the DNS records to add at your domain provider: a TXT record to confirm it and, depending on the choice, a CNAME or A and AAAA records. The SSL certificate is then issued automatically.

Check under Online shop › Visibility whether password protection or maintenance mode is on. If the shop is open but says “Closed”, the current opening hours or a pause are the reason.

Under Online shop › Design you open the editor. Changes stay in the draft until you publish. You can undo a publication right after it.

In your profile under Security you add a passkey or an authenticator app. There you also see where you are signed in and can end sessions.

Under Settings › Organisation › Billing. A higher plan applies right away, and the unused part of your current one is credited. A lower plan applies from your next renewal.

Under Settings › Organisation › Billing you find every invoice as a PDF. Ordeyo collects by SEPA direct debit.